All gloves are machine washable in cool or cold water and can go in the dryer on a low or delicate setting. Also note, fabrics naturally pill over time due to friction with surfaces and other fabrics, especially in the washer or dryer, so if you want to reduce pilling on the outer fabric of your gloves, you can wash them inside-out.

Sizing: Are there both Men's and Women's sizes? How do I find the right size for me?

All of our gloves have unisex sizing based on the circumference around the palm at the knuckles. For more information and tips about sizing, see the size chart page.

Warmth: I see that these hand warmers don't cover my fingers, will they still help keep my fingers warm?

It is common knowledge that if you keep your core warm, your body is better able to keep your extremities warm. In the same way, by keeping your palms and your wrists warm, your body will be able to maintain warmth in your fingers better. The glove design does not cover the fingers to strike the right balance between warmth and freedom of motion for your fingers, especially for typing.

Raynaud's: What are the best gloves for Raynaud's sufferers?

Fleece-lined styles are going to be the warmest options for Raynaud’s sufferers. Recycled polyester fleece is the most insulating, but the organic cotton fleece is a close second. Styles that have the fleece lining wrap around to make an edging are cozier than the other styles.

In conversation with our partner, the Raynaud’s Association, we understand that some Raynaud’s sufferers may want additional coverage from their gloves. Below are the available adjustments that we can make for your gloves (desired measurements should be in inches, no finer than 1/4" increments).

Side slit measurement (The regular side slit varies depending on glove size, ranging from approximately 1 to 1.5 inches. Keep in mind that if you shorten or remove the side slit completely it may be more difficult to pull your gloves on and off.)
Finger/palm coverage length (length upward from base between thumb and index finger, normally about 1.5 inches)

If you would like to make one or both of the adjustments above, you can request your measurement specifications by including them in your order notes when you check out.

You can also read the honest and thorough review of our products written by the Raynaud’s Association on their website here.

What makes these gloves different from medical gloves for arthritis or carpal tunnel?

The key feature of our gloves (that is different from gloves with a direct medical purpose) is that they are designed with a shorter, angled edge to keep your fingers unrestricted when you use them, particularly for typing. Simply keeping your hands warm may help some people with repetitive strain injury, achy wrists, and other discomfort and these gloves can help you do that without restricting your fingers while you work. While these hand warmers may not be the end-all solution for hand and wrist health, they are an easy way to make a significant difference for some people. Hear what our customers are saying in their testimonials.

Are these hand warmers meant for outdoor or indoor use?

The primary purpose of these hand warmers is for indoor use while typing or using a computer mouse or other activities with your hands. They’ll still work for outdoor-use in mild weather. The design gives you a full range of movement of your fingers which means that the fabric is not covering or restricting your fingers, so the provided insulation is meant for mild temperatures where your wrist warmth helps your body maintain its own finger warmth and is not going to keep your fingers warm in winter outdoor weather.

Why do the prices range so much between some hand warmers?

We want people to have a great experience with all the hand warmers we make, therefore we avoid cheap materials and strive to make high quality products. That said, there are a lot of factors that affect the cost of different pairs of hand warmers. For example, the cost of materials are higher for fabrics made of natural fibers like organic cotton, while costs are lower if we are able to purchase fabrics in bulk for styles that sell more frequently. We are also glad to be able to offer a variety of options for people who have different price points.

Do you accept returns, exchanges, or cancellations of orders?

Since our products are made-to-order, we do NOT accept returns, exchanges or cancellations. But please contact us if you have any problems with your order. For more details, read our Terms & Conditions of Service.

Shipping: What shipping prices, carriers, and processing/shipping times can I expect?

Shipping prices: We charge a flat $9.90 rate for shipping within the United States. For orders over $99, you can use the code FREESHIP99 to get free shipping.

Carriers: We ship through UPS Ground, except if your mailing address uses a P.O. Box your order will ship via USPS First Class Package Service.

Processing time: Processing time (before shipping) takes approximately 2 to 5 business days for your made-to-order gloves to be ready to ship. Sometimes, like during the holidays, there may be times when it takes a few more days to process, but any differences in the 2 to 5 day processing time will be specified in your order confirmation email. Feel free to email us if you have any questions before ordering.

Shipping Time: UPS Ground Shipping usually arrives within 1 to 5 business days. USPS states on their website that First Class Packages arrive in 1 to 3 business days. In either case, there are always possible shipping delays that Refiber Designs does not have any control over and we appreciate your patience in these instances.

Tracking: After your order has shipped, you can sign up for tracking updates on the UPS/USPS websites accordingly using the corresponding tracking number in your shipping confirmation email.

*International Orders: Our website does not support international shipments, so if you want to ship outside of the United States you need to shop for our products via out Etsy shop here.

International orders: I live outside of the US. How can I make an order?

If you would like to ship an order to outside of the United States, you must shop through our Etsy shop here. Unfortunately we do not have international orders setup for our website yet, but if there is anything in stock on our website that you can’t seem to find in our Etsy shop, do not hesitate to email us about it.

FAQs.

Lining: What are the different lining fabric options?

Edging: What is there to know about the different edging options for the gloves?

Care Instructions: How do I wash my gloves?